Enterprise CarShare Instructions

Signup instructions

You will need to signup for an account to make reservations and access vehicles.

1. Download and launch the Enterprise CarShare App.
2. At the first screen, select Not a member? Join Now.

3. Select Find A University and enter Bucknell University.
4. On this screen, there are two options. Be sure to make the appropriate selection.
   1. For employees: select Join as Faculty and Staff.
      1. Then, select Become a Member and review the information on the following screen.
      2. Select Get Started.
   2. For students: Continue to Step 5.

5. Fill out Profile information and select Continue. You must use a bucknell.edu email address when filling out this information.
6. Fill out Driving License information and select Continue.
7. Acknowledge that you have downloaded the Enterprise CarShare app. You will need the app to access any vehicle you reserve.

8. Fill out the Additional Info section with Emergency Contact information.
9. Fill out the Payment Section. A valid credit card in your name is required.
10. Review all information and create a secure password before selecting Submit Application.

You should receive an email confirming your application submission. It may take up to three business days to get approved.

After approval, you will receive an email with your member ID. Use your member ID and password to log into your account online and in the app.

Instructions for reserving and accessing a vehicle

Reserving a vehicle

1. Launch the Enterprise CarShare application on your mobile device.
2. Login using your member ID (provided by Enterprise in your confirmation email) and password that you chose during signup.
3. Begin creating a reservation. When selecting a return time, please give yourself a 15-minute buffer in case of any delays. If a vehicle is returned late, there may be additional fees. Review your reservation information and ensure that it's correct before selecting Search.

4. Select the vehicle of your choice.

5. On the final screen, you will see details such as your chosen vehicle, the reservation time frame and the reservation fee.

   Here, you can also select View Rental Details to get information on the vehicle's location (Enterprise vehicles are located on campus in lot 9. The additional details will include the vehicle's general location within that parking lot.)

6. Review and make sure all the information is correct before selecting Reserve Now.

Accessing your vehicle

1. The app will display your rental vehicle with several options, including Unlock Vehicle, Modify and Cancel.

2. When you select Unlock Vehicle, you will be prompted to Allow Bluetooth Access. A bluetooth connection will provide the easiest and quickest way to access the vehicle.
3. Before your trip, you will be prompted to inspect the vehicle for any damage. Review the information in this step and report any interior and/or exterior damage. Once the assessment is complete, select Done.

4. You can find the keys in the glovebox. To start the vehicle, step on the brake and press the start button.

   *With some vehicles, you may get a message saying to Press Brake Pedal and Touch Power Switch with Key.

5. There is a credit card for refueling in the glovebox. If there is no fuel card, and you need to use your own payment method, please submit receipts through the app in order to get reimbursed.
6. Once your trip is complete, return the vehicle to the designated parking spot in lot 9 and place key back in the glovebox.
7. Remove all garbage from inside the vehicle.
8. On the reservation screen in the app, select Lock and End Trip. You should see this screen:

And that's it — your reservation is complete! Please bookmark this page and come back if you need help with future reservations.

Enterprise CarShare vehicle location

All Enterprise CarShare vehicles are located in parking lot 9 across Moore Avenue from the Elaine Langone Center's downhill entrance. Vehicles should be returned to this parking lot when completing a reservation.