About L&IT

Department Directory

• Business & Project Services

  The Business & Project Services team plans, manages and aids in the assessment of projects and initiatives from across the organization. Their work includes the initial evaluation and routing of new requests, cross-L&IT portfolio management, project management and facilitation of project-based administrative and academic governance. The team also supports the day-to-day procurement processes for L&IT including purchasing approvals and vendor contract management as well as the annual capital and operating budget processes.

  Lisa Veloz
  Director, Business & Project Services
  lveloz@bucknell.edu
  570-577-1796

   

• Classroom & Event Technology Support

  Classroom & Event Technology Support provide media and computing solutions for campus labs and classrooms. The team also supports special events on campus.

  Cindy Ray
  Assistant Director, Classroom Technology Support
  rayc@bucknell.edu
  570-577-1092

  George Lincoln
  Director, Events Technology Services
  lincoln@bucknell.edu
  570-577-1037

   

• Collection Development & Access Services

  Collection Development & Access Services supports the development of the library’s collections and access to those collections. We provide collection management, coordination and strategic planning to support the curricular and scholarly information needs of the Bucknell University community. We also provide access to the collections of other libraries via interlibrary loan.

  Dan Heuer
  Head of Discovery & Access Services
  rheuer@bucknell.edu
  570-577-3249

   

• Digital Pedagogy & Scholarship

  Digital Pedagogy & Scholarship supports faculty and student use of technology in teaching and research, with a particular focus on the application of technology to improve teaching and learning.

  Todd Suomela
  Associate Director, Digital Pedagogy & Scholarship
  tes023@bucknell.edu
  570-577-3232

   

• Enterprise Technologies

  Enterprise Technologies supports Bucknell’s enterprise-wide applications as well as the platforms and technologies on which they run and the data they use.

  Kevin Willey
  Executive Director, Enterprise Technologies
  kcw011@bucknell.edu
  570-577-3208

   

• Solutions Development

  The Solutions Development team designs, builds and manages the custom-developed systems and services within L&IT, including web applications and integrations.

  Chuck Gerst
  Assistant Director, Enterprise Technologies
  crg010@bucknell.edu
  570-577-1352

   

• Networking & Telephony

  Networking & Telephony provides support for the campus wired and wireless network infrastructure and security, as well as phone switch and phone and voicemail services and wiring projects.

  Stephanie Farnsworth
  Assistant Director, Enterprise Technologies
  sdibello@bucknell.edu
  570-577-1970

   

• Systems and Operations

  The SysOps team manages the platforms and underlying technologies upon which Bucknell’s systems run, including operating systems, storage, Cloud, authentication, and Software-as-a-Service (SaaS) solutions.

  Jennifer Harper
  Associate Director, Enterprise Technologies
  jharper@bucknell.edu
  570-577-1795

   

• Data Analytics

  Data Analytics supports Bucknell’s data initiatives including data management, reporting, visualization, analysis, and the Bucknell Data Warehouse (BDW).

  Ken Flerlage
  Assistant Director, Enterprise Technologies
  ken.flerlage@bucknell.edu
  577-570-1270

   

• Research Services & Information Literacy

  Research Services & Information Literacy provides a variety of information services, including collaborating with faculty to design and deliver subject- or course-specific information literacy instruction and offering students individualized information research appointments and reference assistance at the Research Help consultation area and Library Services Desk.

  Jill Hallam-Miller
  Director, Research Services & Information Literacy
  jbhm001@bucknell.edu
  570-577-2055

   

• Special Collections/University Archives

  Special Collections/University Archives is responsible for the collection, preservation, security, organization and availability of rare and archival materials to support the academic mission and administrative functions of the University.

  Susan Maldonado
  University Archivist & Director of Special Collections
  scua@bucknell.edu
  570-577-3101

   

• Technology Support

  Technology Support provides front-line computing support to faculty, staff and students via the Tech Desk, Tech Desk Advanced Support and the Technology Support call center.

  Mary Ann Burkland
  Associate Director, Technology Support
  burkland@bucknell.edu
  570-577-1597